Lod Softworks LLC Terms of Use

1. Agreement and product-specific terms

By selecting an acceptance control or otherwise accepting these Terms through a process that gives you reasonable notice of them, you agree to these Terms. If you do not agree, do not use Services for which acceptance is required. Merely visiting a website does not supply separate consent that applicable law requires for cookies, advertising, sensitive-data processing, or other optional activities.

Some Services have additional terms, purchase conditions, an end-user license agreement, or a separately signed agreement. We will identify applicable additional terms before the relevant use or purchase. If a conflict exists, a separately signed agreement controls for its subject matter, followed by expressly applicable product-specific terms, followed by these Terms. Third-party and open-source licenses control the rights they grant in their own software or materials.

The Privacy Policy linked by the Service explains its information practices; for the JRNL website, see the JRNL Privacy Policy. Product notices and privacy controls provide further detail. These Terms do not replace those policies, expand a permission you grant in a product, or waive privacy rights provided by law.

2. Who may use the Services

The Services are intended for a general audience and are not specifically designed or marketed for people under 18. We do not impose a company-wide prohibition on use by minors. If you are below the age of legal majority where you live and do not otherwise have legal capacity to enter this agreement, a parent or legal guardian must review and agree to these Terms on your behalf and supervise your use. Product-specific, app-store, and third-party provider age requirements still apply, and some features may be available only to adults.

The Services are not directed to children under 13. We do not knowingly collect personal information from children under 13, or a higher age where applicable law requires it, unless a particular Service expressly supports that use with the legally required parental consent and safeguards. General access to public information is not permission to create a child account or submit a child’s personal information without those arrangements. Contact us if you believe a child has provided personal information improperly.

If you accept on behalf of a business or other organization, you represent that you have authority to bind it. In that case, “you” includes that organization. You may not use the Services where doing so is prohibited by applicable law.

3. Accounts and access

Some Services work without an account; others require one. When an account is required, provide accurate information, keep it reasonably current, protect your credentials, and notify us promptly if you believe your account has been compromised. You are responsible for activity you authorize through your account, subject to applicable law. You are not automatically responsible for unauthorized activity caused by our failure to meet our obligations.

Do not impersonate another person, sell or transfer an account without our permission, or use someone else’s credentials without authorization. We may require verification or limit access to protect users, enforce applicable restrictions, or prevent abuse.

An account, device permission, purchase, or acceptance of these Terms does not by itself enable every available feature.

4. Permission to use our products

Subject to these Terms and any applicable purchase or license terms, we grant you a limited, nonexclusive, nontransferable permission to access the Services and install and use our applications for their intended purposes. This permission does not transfer ownership of the Services, branding, or underlying technology.

Unless an applicable license or law permits it, you may not copy, sell, sublicense, redistribute, or commercially exploit the Services themselves, remove ownership notices, or reverse engineer proprietary components. This restriction does not limit rights granted under an open-source license or rights that cannot lawfully be restricted.

You are responsible for compatible equipment, network access, and charges from your device, network, or platform provider.

5. Local features, optional features, and your choices

Products may combine device-local functionality with connected services. For example, a local-first journal such as JRNL may allow you to write and store entries on your device while separately offering optional AI composition, cloud sync, or backup.

For a feature presented as optional:

• We will identify the choice and explain material processing, permission, account, or payment requirements before activation.
• Declining it does not authorize its processing. Other features remain available to the extent they can operate without it.
• You may turn it off through the controls described by the product or contact support for help. Turning it off ordinarily stops future activity associated with that choice; it does not automatically recall completed transmissions or delete previously stored information.
• Separate privacy rights, withdrawal of consent, and deletion requests remain available as described in our Privacy Policy and applicable notices.

Enabling AI does not by itself enable journal sync, backup, advertising, or optional analytics. Enabling sync does not by itself authorize AI processing of your content. A product may offer a clearly explained combined feature, but we will obtain any separate consent required by law.

Essential processing needed to operate a requested online feature—such as authentication, delivery, security, and abuse prevention—may be necessary for that feature to work. The product’s disclosures identify the relevant processing; this paragraph is not permission to label unrelated tracking as essential.

6. Your content and the permission needed to provide a Service

“Your Content” means material you provide through the Services, such as text, journal entries, prompts, images, audio, files, drawings, and other submissions. As between you and Lod Softworks, you retain your rights in Your Content.

You grant us a nonexclusive, worldwide, royalty-free license to host, copy, transmit, process, format, and display Your Content only as reasonably necessary to provide the features you request, support you, protect the Services, and comply with applicable law, consistently with our Privacy Policy and your choices. We may authorize service providers to perform those activities on our behalf for the same purposes. We may display content to other users only when you choose a sharing, collaboration, or public-posting feature or otherwise authorize that disclosure.

This license does not require you to upload device-local content. Content that stays on your device is not thereby made available to us. It does not authorize selling private journal content, publishing private submissions, or using them in marketing without your separate permission.

The license lasts only as long as necessary for those purposes, including limited retention described in the Privacy Policy, lawful recordkeeping, and the ordinary expiration of backup copies. Copies legitimately shared with others may remain under their control.

You must have the rights and permissions needed for the content and instructions you submit. Do not submit another person’s confidential or personal information without an appropriate right or legal basis to do so.

7. Artificial intelligence and automated features

Some Services use AI or other automated systems for drafting, transcription, summarization, classification, recommendations, moderation, search, or support. Processing may take place on your device, on our systems, or through third-party AI and cloud providers, as described for the feature.

When you request a remote AI feature, the input and context identified for that feature are transmitted for processing. Depending on the feature, this may include selected text, attachments, conversation context, or technical information needed to complete the request. Do not assume that a remote AI request stays on your device. Conversely, the presence of an AI feature does not mean that all of your content is continuously uploaded or analyzed.

We will identify material data-use conditions through the Privacy Policy, product notices, or provider disclosures applicable to the feature. Retention, abuse monitoring, processing locations, and provider access can differ by service and configuration. Do not submit passwords, payment credentials, or regulated or highly sensitive information unless the Service expressly supports that use and supplies appropriate terms and safeguards.

The content license in Section 6 does not grant general permission to train a general-purpose AI model on your private content. Any such use by us or authorization of such use by a provider requires a separate, clear disclosure and affirmative opt-in. Operational processing needed to deliver a requested feature, and disclosed security or abuse review, are distinct from general-purpose model training.

AI output may be inaccurate, incomplete, biased, inappropriate, or similar to output provided to others. Review it before relying on it, saving it as final, publishing it, or taking action. AI features do not replace professional judgment or provide medical, legal, financial, or other regulated professional advice. Do not use them as the sole basis for decisions with significant consequences for a person’s rights, health, safety, employment, credit, or access to essential services.

As between you and Lod Softworks, we do not claim ownership of output generated specifically for you from Your Content. To the extent we hold transferable rights in that output, we assign those rights to you. This does not transfer rights in our technology, third-party materials, or another user’s content, and it does not guarantee that output is unique, copyrightable, or free of third-party rights.

Feature-specific limits, provider policies, and review requirements may apply. We may refuse or stop requests that violate applicable restrictions. We do not promise that a particular model, provider, or output format will remain available indefinitely.

8. Cloud hosting, sync, and backup

Connected features may use infrastructure operated by us or third-party providers. Where offered, sync keeps designated information aligned across devices; backup keeps copies according to the product’s stated scope and retention. Sync is not necessarily a separate backup: edits or deletions may propagate to connected devices.

Check the product’s status indicators, included data types, storage limits, retention periods, and restore options. A pending, paused, failed, or disabled operation is not a completed backup. Unless a product explicitly promises otherwise, we do not guarantee permanent retention, preservation of every historical version, uninterrupted synchronization, or recovery of every deleted item.

Keep independent copies of information important to you where practical. Device-local content can be lost through device loss, damage, uninstalling an application, or clearing its storage. We cannot recover content that was never made available to our systems. These responsibilities do not excuse us from any express service commitment or liability that the law does not permit us to exclude.

9. Privacy, analytics, cookies, and advertising

Depending on the product and your choices, we and our providers may process account information, usage events, device information, crash reports, performance diagnostics, and related information. Websites or applications may use cookies, SDKs, pixels, local storage, or similar technologies for functions described in the Privacy Policy and applicable product or cookie notices.

Where applicable law requires consent for nonessential technologies, sensitive-data processing, or a particular use, we will obtain that consent before the processing occurs. Accepting these Terms does not replace it. Where the law provides an opt-out, including a recognized universal opt-out signal, we will honor it as required. Available controls and rights are described in the Privacy Policy or the relevant interface.

Product analytics do not provide blanket permission to send private journal entries, prompts, media, or other content to analytics or advertising vendors. Any content-related processing must have an appropriate purpose and legal basis, follow applicable notices and choices, and satisfy Section 6 and Section 7 where relevant.

Turning off optional analytics does not necessarily stop essential security or service-delivery records. Turning off an AI or cloud feature does not automatically change unrelated cookie, analytics, or marketing preferences. We will explain those controls where they apply.

A product may make app analytics opt-in while using website analytics as a standard part of its operation where legally permitted. That difference will be explained in the applicable Privacy Policy or notice. Calling website analytics standard or required does not remove any legally required prior consent or opt-out right.

10. Third-party services and distribution platforms

The Services may depend on or link to hosting, AI, payment, analytics, advertising, identity, communications, app-store, and other third-party services. Providers acting on our behalf process information under our arrangements with them. If you independently connect to or use a third-party service, its own terms and privacy practices may also apply.

We will make material third-party terms that govern your use of an integrated feature available before that use where required. We do not make every vendor’s undisclosed contract automatically binding on you. A link is not an endorsement, and we do not control independent third-party services. Their outages, changes, or restrictions can affect connected features, without eliminating our own legal responsibilities.

Connect an outside account only if you own it or are authorized to access it. The connection screen or product notice explains the information accessed and whether it will be private, shared with a chosen group, or displayed publicly. Public profiles and community showcases are different from private journals: a public-display permission in one product does not apply to private content in another. Disconnecting an integration stops future access associated with that connection but does not necessarily delete information already imported, shared, or lawfully retained.

App-store and platform terms may govern installation, payments, cancellations, refunds, or platform-specific rights. Purchases made through a store may need to be managed there. Where a platform requires additional application-license provisions, those provisions will be supplied for the relevant application.

11. Payments, subscriptions, and usage limits

Some Services are free; others may involve a one-time payment, subscription, usage-based charge, or purchased credits. The offer shown before purchase will identify the price, billing interval, included usage, applicable taxes, renewal terms, credit expiration if any, and cancellation or refund conditions. This section does not make a free product paid or create a subscription where none is offered.

We will obtain the authorization required for a charge. If an offer renews automatically, that arrangement and the method for stopping renewal will be disclosed before purchase. Cancellation stops future renewal as explained in the offer; it does not necessarily end access immediately or refund an already-paid period. Statutory refund, withdrawal, cancellation, and other consumer rights remain unaffected.

Deleting an app or account may not cancel a separately managed app-store subscription. Follow the billing provider’s cancellation process or contact support for assistance. We will disclose changes to recurring prices in advance and obtain consent where required. We will not apply a new price retroactively to a completed purchase.

Usage limits and feature entitlements are those shown for your plan. We will disclose any paid overage arrangement before charging for it. Unless expressly offered otherwise, credits are usable only for the specified Service, are not transferable, and are not redeemable for cash except as required by law.

12. Acceptable use

Do not use the Services to:

• Break applicable law, violate another person’s rights, or submit unlawful content.
• Commit fraud, impersonate others, distribute malware, or facilitate exploitation, threats, or harassment.
• Obtain unauthorized access, interfere with operation, evade access controls, or bypass payment, rate, or safety restrictions.
• Extract other users’ private information, credentials, or content without authorization.
• Send unsolicited bulk communications or abuse automated access in ways that disrupt the Services.
• Misrepresent AI output as verified fact or as someone else’s authentic words or conduct in a way that deceives or harms others.

These rules do not restrict lawful criticism, fair use, protected security research, accessibility work, or rights that applicable law or an open-source license preserves. Report suspected vulnerabilities through Support without accessing, changing, or disclosing other users’ information beyond what is lawfully authorized.

13. Shared content, reports, and enforcement

If a Service lets you publish or share content, you control what you submit and must comply with its posted rules. We may review reported content that is accessible to us and restrict content or activity that violates these Terms, creates a security risk, or must be addressed by law. This does not mean we monitor device-local or private content continuously.

Report infringement, unlawful content, or account restrictions through Support, identifying the relevant product, location of the issue, your contact information, and enough detail to investigate. We may request further information and will provide legally required notices or review opportunities. This reporting route does not replace any statutory process or designated-agent information that a particular Service must publish.

14. Changes, availability, and experimental features

We may maintain, update, or change the Services, including for compatibility, security, legal, and operational reasons. Beta, preview, and experimental features may be incomplete and may change or be discontinued. Do not rely on an experimental feature as your only means of preserving important information.

We will give reasonable advance notice of material reductions to a paid Service or its discontinuation where practical, together with any export, cancellation, or refund rights required by the purchase terms or law. Urgent security, legal, or abuse-related changes may need to take effect sooner. A product’s specific written commitments continue to apply.

15. Ending use, suspension, and deletion

You may stop using the Services at any time. Account deletion, subscription cancellation, cloud-data deletion, and deletion of local files are separate actions unless the product expressly combines them. Follow the relevant controls or contact support. Where supported, export content you want to keep before deleting it or ending access.

We may suspend or terminate access for a material violation of these Terms, serious security or abuse concerns, nonpayment, or a legal requirement. Where reasonable and lawful, we will explain the reason and allow an opportunity to resolve the issue. We may act immediately when necessary to prevent harm or comply with law.

We will not claim that termination of a cloud account automatically erases your independently stored local content. Availability of local functionality after termination depends on the product’s license and stated behavior. Server-side information will be handled under the Privacy Policy, applicable product terms, and law. Export or retention periods are those actually offered by the product, not an indefinite promise under these Terms.

Provisions that by their nature should survive termination—including accrued payment obligations, ownership, limited lawful retention, liability limits, and dispute provisions—continue to apply.

16. Warranties and responsibility

We will provide the Services with the care and skill required by applicable law. Except for express commitments in applicable product or purchase terms and rights that cannot be excluded, the Services and AI output are provided “as is” and “as available.” To the extent permitted by law, we disclaim implied warranties of merchantability, fitness for a particular purpose, and noninfringement.

We do not guarantee uninterrupted or error-free operation, complete security, recovery of all data, or the accuracy or suitability of AI output. Nothing here excludes a mandatory warranty, guarantee, remedy, or duty owed to you.

17. Limits of liability

To the extent permitted by applicable law, neither Lod Softworks nor its suppliers will be liable under these Terms for indirect, incidental, special, consequential, or punitive damages, or for lost profits, revenue, or business opportunities arising from the Services. This does not exclude direct losses or other remedies that applicable consumer law requires us to cover.

Subject to the exceptions below, Lod Softworks’ total liability arising out of or relating to the affected Service is limited to the greater of (a) the amount you paid us for that Service in the 12 months before the event giving rise to the claim and (b) US $100.

These exclusions and limits do not apply to fraud, willful misconduct, gross negligence, death or personal injury caused by negligence, or any liability that cannot lawfully be limited. They do not reduce nonwaivable privacy, data-protection, or consumer rights. Where your law does not permit a particular limitation, that limitation does not apply to you.

18. Disputes and governing law

If a problem arises, contact Support so we can try to resolve it. Doing so is encouraged, but it does not prevent a timely court filing, complaint to a regulator, or use of another legally available remedy.

Lod Softworks LLC is organized in Utah, United States. These Terms are governed by Utah law and applicable United States federal law, without applying conflict-of-law rules that would displace that law, except to the extent mandatory law provides otherwise. You and Lod Softworks submit to the nonexclusive jurisdiction of the state and federal courts in Utah for disputes arising from these Terms or the Services.

This choice of law and jurisdiction does not deprive you of mandatory protections in your place of residence or prevent you from bringing a claim in another court where applicable law gives you that right, including an eligible small-claims court. These Terms do not require binding arbitration, waive a jury trial, or waive participation in a class action. Any different dispute arrangement would require a separately reviewed and validly accepted agreement.

19. Changes to these Terms

We may update these Terms. The published version will show its effective date. For material changes, we will provide reasonable notice appropriate to the Service, such as an in-product notice or email, and obtain renewed agreement when required. Changes will not retroactively govern an existing dispute without your agreement.

If you do not agree to a change, you may stop using the affected Service, subject to applicable cancellation, export, refund, and other rights. Continued use is acceptance only where we have given legally sufficient notice and the applicable acceptance process is valid. A Terms update does not silently enable an optional feature or replace a separate consent requirement.

20. General terms and contact

These Terms and the applicable agreements identified in Section 1 form the agreement for their subject matter. If a provision is unenforceable, the remainder continues to apply to the extent permitted by law. A failure to enforce a provision is not a waiver. No assignment or business transfer may eliminate your mandatory rights or our obligations concerning personal information.

We may transfer this agreement as part of a merger, reorganization, or sale of the relevant business, subject to applicable law and required notice. You may transfer rights only with our consent, except where applicable law or an applicable license permits otherwise. Neither party is liable for delays caused by events beyond its reasonable control to the extent the law permits that excuse; payment, refund, data-protection, and other obligations that remain legally required are unaffected.

Lod Softworks LLC
Terms, product, billing, or support questions: lodsoftworks.com/support
Privacy questions and rights requests: privacy@lodsoftworks.com
JRNL Privacy Policy: jrnl.now/Privacy
Company Privacy Policy: lodsoftworks.com/Privacy